Help / FAQ’s

 Frequently Asked Questions (FAQs)

Q: What is sublimation?
A: Sublimation is a form of printing on materials. All of our flags are printed using a direct
dye sublimation printing process – this means that the ink goes through
the fabric instead of sitting on top of the fabric. This creates a vibrant, eye popping print.
Flags are sublimated on both sides. There is a liner between the two layers elimating ‘see
through’ on the design.

The transfer method involves printing an image in reverse onto a carrier paper using a special ink.
The paper print and receptor fabric are then fed through a heat press, face to face. The heat press
subjects the print to heat and pressure. The ink turns directly from a solid to a gas (sublimates),
transferring into the fabric.

Q: How are products shipped?
A: All products are shipped via UPS with tracking information.

Q: Where do you ship too?
A: We ship worldwide

Q: How are shipping charges assessed.
A: Shipping charges are assessed as a flat rate based on the size and total weight.
We do not access handling charges

Q: Where are products located?
A: Flags are designed and sublimated in the SA. FOB California.

Q: What forms of payment do you accept?
A: We accept MasterCard, Visa and Amex. We do not shiip COD.

Q: How long will it take to receive my order?
A: All in-stock items will ship (via UPS with tracking information) within 72 hours.